Amazon Connect Expands Features with Generative AI and WhatsApp Integration
Amazon Connect, Amazon’s cloud-based contact center service, is taking customer engagement to the next level with a suite of new…
Day: December 1, 2024
Nevada Governor’s Office Unveils Responsible AI Policy
The Nevada Governor’s Office has taken a proactive step toward navigating the challenges and opportunities of artificial intelligence (AI) by…
Navigating AI Integration: The Balance Between Innovation and Risk in U.S. Industries
Artificial intelligence (AI) is transforming industries across the United States, becoming a crucial tool for improving productivity, efficiency, and public…