Abu Dhabi, UAE – Anton Shestakov, Head of Global Marketing at Aiphoria, outlined how enterprises in highly regulated industries can safely adopt AI agents during the Machines Can Think Summit 2026. Aiphoria participated as a summit sponsor, with Shestakov sharing insights in an interview with Justin Cooke.
Aiphoria provides an enterprise AI agent platform designed for industries where data sovereignty, privacy, and regulatory compliance are critical. The platform is deployed fully on-premise, allowing organizations to retain complete control over customer data while still benefiting from advanced AI agent capabilities.
“Our mission is to help regulated enterprises adopt AI agents without compromising data security,” Shestakov said. “That is essential for sectors like banking, finance, telecoms, and retail.”
A key differentiator of Aiphoria’s platform is its voice-first AI agents. These agents handle real customer interactions in natural language, supporting multiple languages including English and Arabic. Unlike traditional interactive voice response systems or basic chatbots, the agents respond instantly, can be interrupted mid-sentence, and have the authority to complete tasks autonomously.
“For example, when a customer calls a bank to block or unblock a card, the AI agent answers immediately,” Shestakov said. “It speaks naturally, understands intent, and resolves the issue without delay.”
The agents are designed with full operational agency, enabling them to execute actions within enterprise systems or escalate seamlessly when human intervention is required. This approach significantly reduces wait times, improves customer satisfaction, and lowers operational costs.
Shestakov emphasized the importance of participating in Machines Can Think, citing the UAE’s role as a global AI innovation hub.
“The UAE is where AI trends are created, not followed,” he said. “If you want to stay ahead, this is the place to be.”
From a market perspective, Shestakov expects rapid acceleration in enterprise adoption of AI agents. While current discussions focus on feasibility and performance, he predicts that within one to two years the conversation will shift toward scaling, optimization, and demand management.
“Very soon, it won’t be a question of whether AI agents work,” he said. “It will be about how fast organizations can deploy them at scale.”
The interview reflected broader themes of the Machines Can Think Summit 2026, enterprise AI adoption, agentic systems, data sovereignty, and real-world deployment in regulated environments.
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Interview conducted by Justin Cooke at Machines Can Think Summit 2026
