Key Takeaways
- The DXC Customer Experience Centre AI, located in London, supports enterprise-scale AI deployment for various organizations.
- It enables collaboration between customers and DXC specialists to design, test, and scale AI systems effectively.
- Public sector organizations, such as the Metropolitan Police and NHS Trust, will engage with the centre for prototype testing and compliance.
- DXC plans to hire 150 additional AI specialists to enhance governance and risk management capabilities at the centre.
- The London facility expands DXC’s AI infrastructure and reinforces its commitment to structured AI execution across industries.
The DXC Customer Experience Centre AI has opened in London to support enterprise-scale artificial intelligence deployment. DXC Technology launched the centre to help organisations move from AI pilots to full operational implementation. The facility provides a structured environment for collaboration between customers and DXC specialists.
The centre is located in central London’s business district. It serves both public and private sector organisations across the UK and Ireland.
How DXC Customer Experience Centre AI Supports AI Scaling
The DXC Customer Experience Centre AI allows organisations to design, test, and scale AI systems. Customers work directly with engineers, architects, and industry experts. DXC has more than 6,000 professionals across the UK and Ireland supporting these initiatives. In addition, the company’s global workforce includes approximately 40,000 engineers.
The centre supports automation, enterprise infrastructure, and agentic AI systems. It provides access to governance frameworks and security operations capabilities. AdvisoryX consulting services are also integrated into customer projects.
As a result, organisations can transition from experimentation to structured AI deployment.
Public Sector Collaboration at DXC Customer Experience Centre AI
Several public sector organisations are expected to engage with the DXC Customer Experience Centre AI. These include the Metropolitan Police, Barts Health NHS Trust, London Market insurance firms, and the Department of Health & Social Care.
The centre enables prototype testing before wider rollout. Projects are aligned with regulatory and operational requirements. Risk management and compliance standards are integrated into development phases.
Workforce Expansion Supporting DXC Customer Experience Centre AI
DXC plans to hire 150 additional AI specialists in the UK and Ireland. These hires will focus on governance, prioritisation of AI initiatives, and risk mitigation. The expansion strengthens delivery capabilities linked to the DXC Customer Experience Centre AI.
DXC already operates facilities in Erskine, Newcastle, Tewkesbury, and Farnborough. The London centre expands its regional AI infrastructure. The initiative supports structured AI execution across industries.
Source: https://healthcare-digital.com/news/how-dxcs-customer-experience-centre-scales-ai