Marilyn Markham, Vice President of AI Strategy and Automation at American Express Global Business Travel (GBT), will be a featured speaker at the Skift Data + AI Summit 2025, offering her expertise on how enterprise AI can transform customer experience and unlock business value in corporate travel.
At AMEX GBT, Markham leads the company’s AI vision—driving enterprise-wide adoption, identifying strategic AI applications, and overseeing a team of engineers focused on automation. Her work lies at the critical intersection of business strategy and advanced technology, where she ensures that AI is not just implemented but optimized to enhance both operations and customer satisfaction.
With a background in enterprise systems engineering and a passion for product strategy, Markham brings a holistic view to AI deployment—bridging technical depth with a keen understanding of customer needs and market dynamics. Her leadership has played a pivotal role in positioning AMEX GBT as a forward-thinking player in the evolving world of business travel.
At the Skift Data + AI Summit 2025, Markham will share real-world insights on how AI and automation are streamlining operations, enhancing traveler services, and delivering measurable ROI. Her session will be particularly valuable for organizations looking to scale AI beyond pilots and proofs of concept, and into enterprise-level impact.
Join Marilyn Markham and other AI leaders at Skift Live to explore how data, automation, and strategy are reshaping the future of travel.
