Dubai, UAE – April 2025 – Jio Haptik, a global leader in AI-powered customer experience automation, will be a featured exhibitor at the Dubai AI Festival 2025, taking place April 23–24 at Madinat Jumeirah, Dubai. With a legacy of innovation dating back to 2013, Haptik has revolutionized how enterprises engage with customers by processing over 15 billion AI-driven conversations and 10 million+ transactions across 135 languages and 10+ digital channels.
The Pioneers of Conversational AI—Now Supercharged by Generative Intelligence
Recognized as a category leader by Gartner, G2, and Opus Research, Jio Haptik has helped more than 500 global enterprises redefine customer engagement through conversational AI, especially on high-impact messaging platforms like WhatsApp, Instagram, and Messenger. Now, Haptik is taking that innovation to the next level by layering in Generative AI, unlocking personalized, dynamic, and goal-oriented customer interactions that go far beyond simple bots.
From instant support and guided shopping to transactional flows, feedback loops, and campaign automation, Haptik’s platform delivers business outcomes at scale—all while reducing costs and increasing CSAT.
“We don’t just automate conversations—we create outcomes,” said a spokesperson from Jio Haptik. “At Dubai AI Festival 2025, we’ll demonstrate how our Generative AI stack is powering the next wave of customer experiences that are human-like, efficient, and deeply connected.”
What to Expect at the Jio Haptik Booth
Attendees will experience:
- Live demos of multilingual, generative AI chatflows across popular messaging platforms
- Customer journey orchestration tools built for marketing, commerce, and support
- Case studies from retail, telecom, banking, and travel industries showing increased conversions and retention
- Insights into AI training, analytics, and campaign optimization at enterprise scale
Whether it’s personalizing a customer journey, automating sales, or streamlining service requests, Haptik delivers frictionless experiences that feel natural—and perform powerfully.
Building the Future of AI-Driven Brand Conversations
With over a decade of pioneering conversational AI, Jio Haptik continues to lead the charge into the Generative AI era—helping brands turn every message into a moment of value. Its platform is built for scale, compliance, and global adaptability, ensuring businesses in any industry or region can transform digital touchpoints into intelligent engagement channels.
By joining the Dubai AI Festival 2025, Jio Haptik is bringing its vision of AI-powered CX excellence to a global stage—collaborating with enterprises, innovators, and public sector leaders who are shaping the future of how people and brands connect.
Meet Jio Haptik at Dubai AI Festival 2025:
🗓️ April 23–24, 2025
📍 Madinat Jumeirah, Dubai, United Arab Emirates
🔗 www.dubaiaifestival.com
