Dubai, UAE – April 2025 — In an era where customers expect instant, personalized interactions around the clock, Keybe INC is leading the charge with Viki — a dynamic AI sales agent redefining conversational commerce. Speaking at the Dubai AI Festival, Caleb Ramos, Chief Sales Officer of Keybe, shared how Viki is setting a new standard for how businesses engage, convert, and delight customers.
Viki: The Always-On AI Sales Agent
Viki operates across the most popular messaging platforms — WhatsApp, Instagram, and Facebook — enabling businesses to maintain 24/7 customer engagement.
“Our sales teams typically work about five hours a day, but companies are paying rent and running ads 24/7,” Ramos explained. “Viki bridges that gap, ensuring no opportunity is missed.”
Viki’s core capabilities include:
- Real-time interaction with customers
- Product promotion and sales closing assistance
- Appointment booking for showrooms, real estate, and educational institutions
- Seamless multilingual communication in over 85 languages, with natural fluency demonstrated in 12 languages during the Dubai AI Festival alone
By operating tirelessly across time zones and industries, Viki empowers companies to maximize their marketing investments and ensure no customer inquiry goes unanswered.
Industries and Markets: A Broad and Growing Footprint
Keybe’s ideal customer profile (ICP) initially focused on car dealerships, but Viki’s success has extended into:
- Real estate
- Education
Their current footprint stretches across Latin America — from Mexico to Argentina — with an expanding presence in Spain. And now, with participation in the Dubai AI Festival, Keybe is positioning Viki to make a major impact in the Middle East.
Dubai AI Festival: A Live Showcase of Viki’s Capabilities
At the festival, Viki wasn’t just showcased — she was put to work.
In just the first 24 hours, Viki:
- Interacted with 7,000 attendees
- Guided guests to event locations, parking, speaker sessions, and exhibitor stands
- Delivered assistance in natural language across 12 languages
“Seeing Viki guide and assist thousands of people in real-time was incredibly rewarding,” Ramos shared. “It validated everything we’ve worked toward: creating a truly global, truly conversational AI solution.”
Conclusion: Connecting the World Through Conversational AI
Viki’s success at the Dubai AI Festival is just the beginning. With her ability to seamlessly engage customers, handle multilingual conversations, and actively drive business outcomes, Viki is paving the way for the future of intelligent, automated customer engagement.
In a world where speed, accessibility, and personalization are king, Viki ensures businesses can connect with their customers anytime, anywhere — and in any language.
