Indra Sistemas has been nominated for the 2026 World AI Awards in the Government & Public Sector category, recognising the Spanish technology group’s work in applying artificial intelligence to public administration, healthcare, judicial services and government digital transformation.
The nomination comes as governments face growing pressure to deliver faster services, manage complex information and make public institutions more accessible. Through its digital technology business, Minsait, Indra Group is developing AI-powered solutions that address these challenges, from simplifying official documents to supporting emergency healthcare operations.
The World AI Awards recognises organisations, individuals, products and technologies contributing to the development and real-world application of artificial intelligence across industries.
For Indra, the opportunity lies in making public-sector technology more useful to the people who depend on it. That means less administrative complexity, better access to information and digital systems capable of helping public employees manage demanding workloads.
AI tackles the language of government bureaucracy
Government documents are not always easy to understand. Tax notices, benefit decisions and legal communications often contain technical language that creates unnecessary barriers between institutions and citizens.
In April 2025, Minsait introduced a generative AI solution designed to simplify public-sector communications. The technology helps government professionals produce clearer documents using standardised templates, accessible language and automated content-generation tools.
Indra says the solution can support applications across social services, taxation, justice and healthcare, including benefit notifications, legal communications and medical documentation.
Rather than replacing administrative professionals, the system aims to make official information easier to prepare and understand. It represents a practical application of generative AI in an area where clarity can directly influence access to public services.
Predictive AI enters emergency healthcare operations
Indra’s public-sector work also extends into emergency response.
In September 2026, Andalusia’s 061 Emergency Healthcare Centre awarded Minsait a €5.8 million contract to manage its information systems.
The two-year agreement, with an option for further extensions, includes plans to incorporate advanced AI and real-time analytics to anticipate technical incidents, improve fleet management and strengthen operational decision-making through predictive models.
For emergency services, reliable information systems matter. Dispatch coordination, vehicle availability and uninterrupted access to operational data can affect how efficiently teams respond to urgent situations.
The contract represents a concrete public-sector engagement, although the planned AI capabilities should not be confused with independently verified improvements already achieved.
Artificial intelligence supports the modernisation of justice
Judicial administration presents another opportunity for AI.
Minsait’s Onesait Justice Platform combines digital case management with capabilities involving natural language processing and intelligent document handling.
The platform is designed to manage electronic judicial files throughout their lifecycle, helping court professionals organise information and reduce repetitive administrative tasks.
Its AI capabilities are intended to assist with document analysis and information retrieval, allowing judicial professionals to concentrate more attention on reviewing cases and making decisions.
The distinction is important. AI can help process judicial information, but the responsibility for legal interpretation and judicial decisions remains with qualified professionals.
Digital government moves toward sovereign AI
Indra is also developing technology intended to give public institutions greater control over their AI systems and sensitive information.
In March 2026, Minsait presented IndraMind, Indra Group’s sovereign AI ecosystem, as part of its work on intelligent and secure public services.
The technology is designed to integrate different AI models, including generative systems, while supporting data governance, operational traceability and institutional control.
For governments handling sensitive citizen records and essential public infrastructure, those considerations are central to AI adoption. Indra positions IndraMind as a way to introduce more advanced automation without surrendering control of critical data and systems.
Its wider deployment and measurable public-sector outcomes will depend on implementation rather than the technology’s stated capabilities alone.
Graham Cooke, President of the World AI Awards, said:
“Congratulations to Indra Sistemas on its 2026 World AI Awards nomination in the Government & Public Sector category. Its work in artificial intelligence, digital administration and public-service technology highlights how AI can help institutions simplify complex processes and improve the way they serve citizens.
“From clearer government communications to predictive analytics and intelligent judicial systems, Indra is exploring practical applications that address challenges faced by public organisations. We are pleased to recognise its nomination and look forward to following the continued development of these technologies.”
Indra Sistemas joins organisations, researchers, entrepreneurs and technology innovators being recognised through the 2026 World AI Awards.
The programme highlights contributions to artificial intelligence across industries, including public services where successful adoption depends not only on technological capability but also on accessibility, accountability and effective implementation.
Indra’s nomination in the Government & Public Sector category reflects the growing role of AI in modern administration. Its work demonstrates how intelligent systems can support government employees, improve access to information and help public institutions manage increasingly complex operations.
Learn more about Indra Sistemas and its technology solutions at indragroup.com.
Discover the World AI Awards 2026, explore the nominees and learn more about the awards at worldawards.ai.
