Key Takeaways
- The Ajman Police AI WhatsApp service handles non-emergency inquiries through text or voice messages, operating 24/7 at 800901.
- Since launch, it processed over 34,000 messages from more than 4,600 users, aimed at reducing wait times and improving efficiency.
- The system uses AI and machine learning to analyze inquiries and connects users to official service portals when needed.
- This service is part of Ajman Police’s digital transformation strategy, with plans for more AI services in the future.
- Public encourages usage of the WhatsApp platform for quick non-emergency communication and accessing services.
The Ajman Police AI WhatsApp service has been introduced to handle non-emergency public inquiries. The platform operates 24 hours a day. It is accessible through WhatsApp number 800901. Users can send text messages or voice notes. The system provides automated responses using artificial intelligence technology.
Service Activity and Usage
Since its launch, the Ajman Police AI WhatsApp service has processed more than 34,000 messages. Over 4,600 customers have used the platform. The system responds instantly without requiring direct staff involvement. It is designed to reduce waiting time and improve service efficiency.
The platform uses artificial intelligence and machine learning to understand inquiries. It analyzes written text and recorded voice notes. It delivers responses based on available service information. The service is limited to non-emergency matters.
Integrated Digital Features
The AI system connects users to official electronic service portals when necessary. It provides direct links to complete related procedures. These include vehicle licensing and insurance services. The platform integrates with relevant databases to provide accurate information.
Users can access services remotely through WhatsApp. The system operates continuously without interruption.
Part of Digital Transformation Plans
The launch of the Ajman Police AI WhatsApp service forms part of Ajman Police’s digital transformation strategy. Officials confirmed that the platform expands the use of artificial intelligence in policing services. Additional AI-based services are expected to be introduced in future phases.
The public has been encouraged to use the WhatsApp platform for non-emergency communication and service access.