Meet ‘AI Granny’ Daisy: O2’s New Tool Against Scammers

November 16, 2024

In a bid to take a stand against phone scammers, UK mobile operator O2 has introduced Daisy, an AI-powered virtual assistant designed to frustrate fraudsters. Nicknamed the “AI Granny,” Daisy engages scammers in endless, nonsensical conversations, wasting their time and preventing them from targeting real victims.

This innovative tool comes after a survey revealed that 71% of Brits want to see scammers face consequences. By using advanced natural language processing, Daisy mimics a talkative elderly person, turning the tables on fraudsters with humorous and seemingly endless small talk. O2’s approach not only offers some catharsis for scam victims but also demonstrates how AI can be used creatively for social good.

The deployment of Daisy highlights a new frontier in cybersecurity, where AI is being leveraged not just to detect threats but to actively neutralize them in unconventional and effective ways.

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