Dubai has launched ‘Salama,’ an innovative AI-powered platform designed to streamline the process of renewing residence visas with just a few clicks. The General Directorate of Residency and Foreigners Affairs (GDRFA) revealed that residents can now renew their visas in under two minutes via the Salama platform. This eliminates the need for long queues, as users can download their updated visa documents directly from the platform.
Once applicants log in, the AI technology automatically retrieves their details and displays information about their dependent’s visa status, including the number of days left before expiration. The system allows residents to choose their preferred renewal period, and the platform processes the request without delay.
Previously, renewing a residence visa could take anywhere from one to three hours, depending on the complexity of the submitted documents. However, with Salama, this process has been simplified to just a few clicks, significantly reducing both time and effort for residents renewing their visas or those of their family members.
The authorities have plans to roll out a second phase aimed at broadening GDRFA services to include visitors and tourists. This expansion will also extend to companies once the smart channel and GDRFA DXP applications are launched in the future.
