Agentic AI – Ongoing coverage of its impact on the enterprise

Agentic AI has given rise to autonomous systems that learn, adapt, and even communicate with each other. Follow this page for coverage of its impact on work and ethics.

Over the next few years, agentic AI is expected to bring not only rapid technological breakthroughs, but a societal transformation, redefining how we live, work and interact with the world. And this shift is happening quickly.

“By 2028, 33% of enterprise software applications will include agentic AI, up from less than 1% in 2024, enabling 15% of day-to-day work decisions to be made autonomously,” according to research firm Gartner.

Unlike traditional AI, which typically follows preset rules or algorithms, agentic AI adapts to new situations, learns from experiences, and operates independently to pursue goals without human intervention. In short, agentic AI empowers systems to act autonomously, making decisions and executing tasks — even communicating directly with other AI agents — with little or no human involvement.

One key driver is the growing sophistication of large language models (LLMs), which provide the “brains” for these agents. Agentic AI will enable machines to interact with the physical world with unprecedented intelligence, allowing them to perform complex tasks in dynamic environments, which could be especially useful for industries facing labor shortages or hazardous conditions.

The rise of agentic AI also brings security and ethical concerns. Ensuring these autonomous systems operate safely, transparently and responsibly will require governance frameworks and testing. Preventing the law of unintended consequences will also require human vigilance.

Because job displacement is a potential outcome, strategies for retraining and upskilling workers will be needed as the technology necessitate a shift in how people approach work, emphasizing collaboration between humans and intelligent machines.

Source: https://www.computerworld.com/